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Azure Gourmet Skin Care
- Refund & Cancellation Policy

At Azure Gourmet Skin Care, we are committed to providing our customers with the highest quality products and exceptional service. We understand that sometimes situations arise where a refund or cancellation is necessary. To ensure a fair and transparent process, we have outlined our Refund & Cancellation Policy below:

Cancellation Policy:

1. Order Cancellation:

Customers can request an order cancellation within 24 hours of placing the order. To cancel an order, please contact our customer support team at with your order details. Orders cancelled within the stipulated time frame will be eligible for a full refund.

2. Subscription Cancellation:

For subscription-based orders, customers can cancel their subscription at any time by logging into their account on our website or by contacting our customer support team. Subscription cancellations must be made at least 48 hours before the next billing date to avoid charges for the upcoming shipment.

Refund Policy:

1. Damaged or Defective Products:

If you receive a damaged or defective product, please contact us within 7 days of receiving your order. Provide clear images of the damaged or defective item along with your order details. We will issue a full refund or send a replacement product, based on your preference.

2. Unopened Products:

Customers can return unopened products within 30 days of the purchase date for a full refund. Products must be in their original packaging, and the customer will be responsible for return shipping costs.

3. Product Allergies or Skin Reactions:

In the rare event that a customer experiences an allergic reaction or skin irritation from using our products, we encourage them to discontinue use immediately and contact our customer support team. We may request additional information and provide assistance accordingly, including issuing a refund if deemed appropriate.

4. Returns Process:

To initiate a return or refund request, please contact our customer support team at with your order details and reason for the return. Our team will guide you through the returns process.

Additional Information:

  • Refunds will be processed within 7-10 business days after the return is received and verified.

  • Shipping charges are non-refundable unless the return is due to a mistake on our part.

  • Refunds will be issued to the original payment method used for the purchase.

By making a purchase on the Azure Gourmet Skin Care website, you agree to abide by the terms and conditions outlined in this Refund & Cancellation Policy. We reserve the right to modify or update this policy at any time, and any changes will be communicated through our website.

If you have any questions or concerns regarding our Refund & Cancellation Policy, please contact our customer support team at Your satisfaction is our priority, and we are here to assist you.

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